Customer Reviews

5 StarsPerfect Experience from start to finish

Name: Josh C.
Date: 1/5/2026
We recently rented a 12 person van from Carl's for 10 days at the Disney parks. From the reservation to returning the van we had zero complaints. The staff was able to answer all of our question by both phone and email. The pickup of the van was seamless as was the return. Highly recommended!!! Thank you Carl's Van Rentals.

5 StarsThey are terrific.

Name: Jeffrey B.
Date: 9/26/2025
They are terrific.

5 StarsVery Simple, streamlined, great customer service and clean vans.

Name: Morgan R.
Date: 9/24/2025
I rented a van from them many times.

5 StarsFive Stars!

Name: Daniel P.
Date: 9/23/2025
Great service! Nice van!

5 StarsMade Game Day Easy, Fun, and Stress-Free

Name: Keith J.
Date: 9/11/2025
We couldn’t have asked for a better experience than with Carl’s Van Rentals in Orlando! Our group of friends rented a van for a Florida Gator football game tailgate, and it made the entire day smooth, easy, and so much fun. The booking process was simple, the staff was friendly and accommodating, and the van itself was clean, comfy, and perfect for hauling all of us plus our tailgate gear. The van handled great on the road, had plenty of space for everyone, and made traveling to and from the stadium a breeze. It was the perfect “home base” for our pre-game fun, and everyone in the group commented on how much easier and more enjoyable the day was thanks to having it!
Throughout the process, Carl’s went above and beyond to make sure everything went smoothly. I’d highly recommend them to anyone needing a reliable rental for a group trip, sporting event, or special occasion. We’ll definitely be using them again for our next game day!

5 StarsHighly Recommend Carl’s Van Rentals – 5 Stars!

Name: Sara E.
Date: 9/2/2025
We had such a fantastic experience with Carl’s Van Rentals in Orlando! From start to finish, the process was seamless. The team was incredibly friendly, professional, and went out of their way to make sure we had everything we needed for a smooth trip.
The van itself was spotless, spacious, and extremely comfortable and was perfect for our group. Pickup and drop-off were quick and hassle-free, and the staff took the time to walk us through everything so we felt confident before hitting the road.
What really stood out was their customer service. They genuinely care about making the experience easy and enjoyable, and it showed in every interaction. We’ll absolutely be using Carl’s again the next time we’re in Orlando and would highly recommend them to anyone looking for reliable, stress-free van rentals.

5 StarsThe experience was perfect.

Name: Frank F.
Date: 8/22/2025
Luis and Ida were GREAT to work with. Very pleasant and professional. The whole experience was perfect. I will be renting from them again and recommending them.

5 StarsAll went very well.

Name: Stephen P.
Date: 4/8/2024
Rented a 12 passenger van, got it very quickly and all went well. Will be renting again.
Thanks

4 StarsVan condition

Name: George M.
Date: 2/26/2024
We just rented a cargo van from Carl's.
The reservation process and the pick up and delivery was efficient.
However, the mechanical condition of the van left a lot to be desired.
The inflate tire alarm remained lit the entire time the van was running. When I called about this concern I was told that was not a problem.
On the dash the message that the right rear tire was low on air never went away. Even after air pressure was checked and 10# of air added per the recommended pressure on the van.
There was an awful lot of vibration and rattling coming from the right rear.
Had it not been for the nuisance that the noise and vibrations caused the experience was good.

5 StarsVery Professional and Helpful!

Name: Robert B.
Date: 11/1/2021
Although I never even saw the staff in person, their helpfulness both over email and the phone was excellent. The vehicle we rented was clean and in very good condition. The Price was right!