Carl's Cares About Keeping You Safe
Carl’s Cares about the safety of our customers and staff. We want to offer you a rental that gives you peace of mind while you getaway on your next adventure. When you’re ready to travel again or have other transportation needs, please know that our focus remains on getting you where you need to go safely. Here are a few things we’ve been working on to continue building your trust and confidence:
100% Contactless Rental Process
We are offering a 100% contactless rental process. All paperwork will be completed before you travel. Your disinfected and sanitized van will be staged in front of our office with the keys inside. If you opt for airport shuttle service, our shuttle vans are equipped with a shield barrier between the driver and the passengers, keeping everyone safe. If you have ever rented with us in the past and used the after-hours service, this process will be exactly the same with the exception that the van will not be staged at the airport for you (unless it is an after-hours pick up).
We are raising the bar on our high standards for safety and cleanliness. Our enhanced vehicle disinfectant and sanitization process is designed to give you total confidence. Before we rent any vehicle, it is cleaned by our wash personnel who are equipped with PPE consisting of masks and gloves. In addition to our regular wash and inspection procedure, UVC lights are used to sanitize each rental after it has been thoroughly cleaned and prepped by our team. We then use a hospital-grade cleaning product to disinfect each rental prior to your departure. If you would like to see the video we use to train all employees on how to properly disinfect a vehicle, you can do so here.
Disinfected Shuttle Van
At Carl’s we are dedicated to keeping you safe, every step of the way which includes our shuttle vans. We clean out and wipe down all surfaces between each pick up. Since we are not a high volume rental company like the national chains, our shuttle is not always running. We only handle a few pick ups per day at airports which allows us plenty of time to wipe down between runs. To further our dedication to keeping you healthy, we have purchased a UVC light, which is used in hospitals and doctors offices around the world to kill off viruses and germs between patients. You can read more about this here. We have also equipped our shuttles with a driver shield barrier.
Our Clean Offices
In addition to following social distancing best practices at our locations, we are employing extra cleaning on high traffic areas throughout each of our offices (tables, chairs, doorknobs, railing, counter tops, etc.) using a medical-grade cleaning product. We are a low volume rental agency, so we have the ability to wipe down all surfaces after each group leaves in addition to our thorough disinfecting multiple times a day. This allows the next group to enjoy clean, fresh surfaces. Our staff members are all well-equiped with personal masks and gloves to use.
If you have any questions or concerns regarding our Covid-19 strategy, please dont hesitate to call us at (800) 565-5211 or email us. Remember, Carl’s Cares about keeping you safe!
We use Carl’s Van Rentals for many different events and they always provide great service. They are so reliable and always respond to us right away. Our youth group rents vans from them quite often and we can be confident everything is going to run just fine. I would hate to think about breaking down on our way to a church function with kids or teenagers in tow! Overall, we have used them numerous times with no hassles and will continue to use them! We are very satisfied and we highly recommend them!
Highpoint Church, Ocoee, FL
Best rental experience we’ve ever had. The fast and friendly staff blew us away. From the curb side pick-up to getting behind steering wheel took less than 30 minutes. Our 8 passenger van was new, clean, and mechanically sound. It was also a flex fuel vehicle which was nice at the pump. Our family would highly recommend Carl’s Van Rentals to everyone looking for a great deal and excellent service. Oh, and no surprises when we turned it in. Hats off to Carl’s Van Rentals and especially the crew in Ft. Lauderdale!
Dave G., Parker, CO
I absolutely give Carl’s Van Rentals 5 out of 5 stars! The quality of service I receive every time is amazing. They always provide excellent customer service as well as doing everything they promised to do. Amazing! I was in and out, and then on my way. On top of such great customer service – the equipment is great! So easy and effortless. Simply the best! I travel from Coral Springs to Ft. Lauderdale – that’s how great the service is! Definitely worth the drive and I absolutely recommend them every chance I get.
Sal C., Coral Springs, FL