Larry P
13:50 30 Jan 20
Our families flew in from both East coast and West to celebrate a 75th birthday at Orlando’s theme parks. We wanted to be together as much as possible, so we rented a 12 passenger van from Carl’s. Our contact from Carl’s was Heather. She was very easy to work with. I highly recommend using Carl’s Van in Orlando.
Lee Grunberg
16:24 27 Jan 20
Brought a hockey team down to Orlando. Heather and her team set us up with 3x12 seat vans and a Cargo Van. Everything went smoothly and the team provided great customer service. Highly recommended for group trips.
Alindria Jordan
03:58 29 Dec 19
We rented a van for our family Christmas vacation for 22 people. Other family members chose companies at the airport terminal. Carl's Van Rental was convenient and a lot cheaper. The shuttle driver was very friendly....we also share the same Christmas birthday!! The after hours drop off worked well for us considering we left at 4am. We will definitely use this company again.
Julie Asmussen
16:05 26 Dec 19
Rented a 15 passenger van, everything went as explained with good customer communication.
Molli Miller surf camp
21:53 24 Nov 19
I use Carl’s often for my work! This is by far the best van rental establishment in all of FLORIDA!!!! Carl’s has excellent customer service! They have made renting an easy and efficient process! And, their vans are always in excellent condition and reliable!! The manager, John (aka Jay), is THE best! He is excellent at managing, and any company would be lucky to have him!!!!
Ambika Rautray
19:10 31 Oct 19
My dance school has rented 15-passenger vans from Carl's Van Rentals for a few years now. They are very easy to work with and super helpful! Vans are relatively clean and our team has had a great time. I would definitely recommend them!
coxeventsgroup .
15:19 25 Oct 19
The best service all around. Super simple to work with and book through.
Laquetta Seay
02:13 20 Oct 19
Carl's rental vans was way affordable to rent, then other vans rental place. They gave me a good price for a week for an van. I will definitely be telling other people I know to rent from them and they will see how affordable Carl's Van Rental is period.
Mista Margrine
00:14 03 Oct 19
Available last minute for family vacation, I couldn't ask for any better convenience. Thanks Carl's see you soon.
Vanessa Nava
14:37 12 Sep 19
Great customer service, easy check in and check out process, and affordable. 100% recommended!
Martina Clarke
13:25 30 Aug 19
Great customer service until return time. Staff tried to charge us twice for fuel that we prepaid. However, he called the manager and was able to fix the error.
Mara Rasberry
23:40 20 Aug 19
I’ve been using Carl’s Van Rentals for about close to three years now. I’ve become friends with most of the workers and Chelsea always makes sure I’m done great! I love her so sweet and nice.
Matt Dekman
18:41 15 Aug 19
Rented a 15 passenger van from Orlando airport site for a large group of 11. We drove it to southern Florida for some beach time and took it to some dinners then back to Orlando for our flights. Price was competitive. Van was in good shape and easy to drive. We used the off hours pick up and drop off process - which worked just fine.
Overall I would recommend Carl’s and will use them again if I have a need to haul a large group around Florida!
Ashley Florestal
17:37 29 Jun 19
They were very friendly and customer service was excellent! Booking my reservations were easy and not once was I lost or confused like other rental places❤️
Hope Primm
00:57 17 Jun 19
My husband and I rented a van on June 13. We a great experience. Heather made our experience smooth and very effective. She did an amazing job at helping us get our van and was very positive! Because of her, we will definitely rent again at Carls.
Athea Blake
14:27 15 Jun 19
So close to where I live and didn't even realize they were there. So my first experience was a great experience, so easy to pick up and deliver and I got a very good vehicle at a great price. Thank you Carl's. Continue to excel!!!
Michael Vinas
03:08 23 May 19
Excellent Customer Service! Everyone I dealt with from the phone to the counter was very accommodating. Pricing was unbeatable, I'll be back!
Kristina Nairn
19:53 09 May 19
I literally walked in to Carl’s after dealing with another very shady rental place next door. Carl’s is Wonderful. I will never go to another car rental again. Finally, no hassle. No extra add on bait and switch. They are friendly, have a shuttle, rent larger vehicles and vans, quick service. You do need proof of insurance and you do need a major credit card. Debit cards work, but the deposit is large. Finally, a GREAT rental place that you can afford in Orlando.
Theresa Eberhardy
16:42 20 Apr 19
We rented a 12 passenger van from Carl’s & they couldn’t have been more helpful and professional. From calling to confirm after I made the reservation on line, to pick up at the airport, transferring our bags to the rental while we were checking in (having it cooling when we got in), not pushing us to add extra insurance, to giving directions, they were friendly & efficient. Everything was smooth & they were the most reasonable option.
Scott Yoder
01:38 28 Mar 19
The staff was great, very easy to work with, plenty of room in our 12 passenger extended for family AND luggage!
The only reason I gave 4 stars and not 5 is because the van has a governor that only allows you to go 65mph ( the speed limit is 70mph). This felt dangerous as I was merging it on to the Turnpike and didn’t have enough speed and trucks were honking and having to move over/slow down.
I say this more as giving an awareness of what you may get. My brother-in-law had a different van from them and no governor.
All in all, Carl’s will be my go to service when in Florida!
Virginia Melin
19:15 25 Mar 19
Did you know that if you arrive before business hours, you can do all the paperwork before you arrive and then they will 'plant' the van in the airport parking the night before and just tell you where its parked so you can walk off the plane and into your van with zero hassles? Well they do and its AMAZing! Good customer service is everything.
Connie Ramirez
19:53 14 Feb 19
We had 6 adults and 3 children traveling in Orlando. We needed a 12 passenger van. I researched all the online car rentals with an average price of over $2000 for 6 days!
We got a great reliable van from Carl's for less than $700.
Their staff picked us up from the airport, loaded and unloaded our luggage. Check in was easy.
We had to return van to remote parking as our flight was early in am. We followed their directions and had no problems!
I would highly recommend Carl's. I will use again when in Florida.
Valeria Castro
17:38 30 May 18
If you plan to get the SUPER SAVER VAN, look the other way and rent else were. Van looks decent on the outside but the inside is dirty, smells like mold and has black marks from ceiling to floor rugs. It doesnt have a foot step for passengers to get it and out comfortably, creating falling hazards, which happened to us, and doesnt have a holding handle on the sides, in order to get on it for support. The website states its " safe reliable and clean, and well maintained and that the interior is not perfect". Everything is true except the fact that the inside is NOT CLEAN. Even the seatbelts were dirty from too to bottom. Posted pictures you can see its utterly disgusting. Traveling in the afternoon, with an infant and 3 children and 7 adults does not make it anymore convenient to go back and wait for more paperwork or wait to get another van. Just simply would not rent again. Also never explained over the phone that we needed to have our insurer information in order to rent out a van in their location. False advertising, and lack of knowledge for employees who dont give information to customers when booking a rental. Only positive thing they have, is a shuttle for pickup and drop off from airport.
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