"We came back to Carl's Van Rentals for a second time in May, 2009, and were pleased even more than before. Everything was perfect. The van was great for our family of six; reservation went smoothly; rates were competitive with other rental agencies... We will always continue to come back here without checking prices at other places."

"I just returned (June 7, 2010) from Orlando and rented a van from Carl's. My experience was exactly as described above, 1 year later - our van was a 15 person. Great service and they were extremely helpful over the phone when dealing with the reservations. If we return to Orlando in the future, we already know where to go. We are extremely satisfied."

"We were very satisfied with the price, the service, and the personnel at Carl's and would not hesitate to rent from them again!"

"I was skeptical due to the fantastic price for a 7 passenger van, but this van rental did NOT disappoint! The shuttle pickup location was easy to find at Orlando airport. The driver was very courteous and loaded all of our luggage in the back of the transport van. The drive to the lot was short. We arrived on a Sat evening and there was no wait in line! The check-in was smooth, professional and personable, and again courteous with no surprises. While we checked in, our luggage was loaded for us in our rental van on the same lot. The rental van was just what I expected and in great condition. Our return was smooth and speedy! I was happy to find Carl's van rental as I could rent a van for LESS than the cost of a full size car."

"Our experience with Carl's Van Rentals was great. We were a little skeptical since their prices were so much less than the other car rental agencies (hertz, enterprise, budget, etc). However, we got a great deal and a great experience with our 11 passenger van! Pick up was prompt and the service was excellent! We would definitely rent from them again!"

"100% satisfied I couldn't be happier from my experience with Carl's Van Rentals. The van was ready and waiting when I arrived as promised. It was clean inside and out, and the tires looked like they were brand new. I have recommended their service to my clients also!!!!"

"Great service!!! I was unsure about renting from a small company on my vacation you always hear the horror stories about lost reservations or not getting your rental car for whatever reason. I was reassured by the young man on the phone that Carl's has been in business for over 13 years and I had nothing to worry about. When I arrived in Orlando I called Carl's and dealt with the same young man, Zach, he sent someone to pick me up and gave me specific instructions on where to go. He also wrote up my contract and did the vehicle inspection. The team there was super helpful. While the young man who picked me up loaded our bags in the van Zach gave us directions to everywhere we had to go. It was great dealing with the same people I didn't just feel like another numbered renter coming in to bug them. They seem happy to help so THANK YOU Carl's and thank you Zach you were a great help!"

"Great Service! Great Guys! I have rented from other companies in the past and had mixed experiences with them. I have shown up for a rental and they didn't have a vehicle for me. I have been overcharged. You name it! I rent vehicles all the time for my band. These guys were prompt, courteous, and even delivered my van to the airport when my flight was delayed. I wish they were nationwide!"

"Saviors!! I reserved with another company but when I showed up they didn't have a van for me. Carl's not only found a van for me but came to pick me up from the airport!!"

"You all have won a customer for life. We recently rented 2 of your 14-passenger vans for a trip to Orlando - one of our kids lost his wallet with $150 in the van - my staff went through the van and didn't find it - we figured it was lost for good until the next day your staff in Fort Lauderdale called us and told us they found the wallet with all the money inside. Needless to say that type of customer service is hard to find. Great Job -"

"Van had a bit of a weird odor, so we purchased an air freshener, which seemed to solve the problem. They reimbursed us for the air freshener and discounted the van for our trouble. Other than that, the van worked great."

"Outstanding!!!!!! The only way to describe the service provided. After much research before our trip for a van and after talking with Zack I knew I had found the best........ The van and service were exactly what was described and no issues at all. If you need a van when visiting Orlando the only place to go is Carl's!!!!!! GO HOKIES!!!!!!!!!"

"As a corporate account customer of Carl's Van Rentals, the City of North Lauderdale recently rented two of your passenger vans this past weekend to bring our North Lauderdale Teen Club to Disney World. I wanted to thank you for your time and consideration in helping me make these reservations.
Your sales representatives out of your Ft. Lauderdale office went out of their way to ensure that the vans we rented were ready to go as soon as we arrived. We feel very comfortable with your vans as they are always clean and in top working condition.
The real reason for me writing you is to recognize your staff proved that top quality customer service still exists. We returned the vans on Sunday afternoon and thought we did a good job of making sure that no one left anything behind. It appears that on of the kids lost his wallet with $150.00 in the van - nothing was said to the staff - the kid just figured it was lost for good. On Monday afternoon your staff called us and told us they found the wallet with the $150.00 inside. I want to express to you my deepest admiration to your staff for being honest and demonstrating positive customer service. The actions of your staff have won you customers for life.
Again, I wanted to let you know that I appreciate the honesty of your business and would recommend your company to anyone that is in need of a van rental."

"Thank you so much for all your help with the vans on our trip. We are very grateful for your help!"

"I just wanted to thank you for being so easy to work with and providing us with rides and discounts, especially towards the end of our stay in Florida. You made our whole trip doable and easy for us. Again, thanks for all the help you gave us in Florida"

"Thank you so much for letting us rent the two vans. Without your help and niceness we would have had a hard time getting around. Once again thank you"

"A couple of weeks ago I had to rent a 15 passenger van for the film crew that I work with. I worked with Hugo (and Will) at your Florida office to get the reservation completed at very short notice (the day before pickup). They were really helpful and friendly and ensured that the process went smoothly. I'm really happy to have found you guys as we plan on working in Florida a lot over the next two years, and will definitely be renting vans again! Best wishes!"

"I recently left my wallet in the van that my Church youth group rented and I am so grateful that your company returned it to me. Without even calling you to figure out if anything had been found, your company took the initiative to contact my youth leader to make sure it was returned. Inside my wallet was my debit card, which had hundreds of dollars on it, my permit and countless other identification and discount cards. It was retuned with nothing missing and I am exceptionally impressed at the integrity of the staff within your company. Thank you again and I wish the best for the future of your company."

"We just returned from our family vacation in Orlando. We rented a 7-passenger van: the van was clean and drove well, the airport pickup and drop off were done efficiently. Everyone we dealt with was friendly and helpful. If we need a van rental in the future, we will contact Carl's"